Why Your Credit Card Was Closed and What You Should Do Next

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Why Your Credit Card Was Closed and What You Should Do Next

 


A closed credit card can catch even responsible cardholders off guard. Often, accounts are closed simply due to inactivity—meaning if you haven’t used your card for a year or more, your issuer may assume you no longer need it and shut it down.

While it might seem harmless, having a credit card closed unexpectedly can negatively affect your credit score. That’s why understanding the reasons behind it and knowing what steps to take next is crucial.

One of the most common reasons for account closure is prolonged inactivity. Credit card issuers make money when you use your card, primarily through merchant fees. If your card remains unused for several months, it stops generating revenue for the issuer, which may prompt them to close it. To avoid this, consider using each of your cards for at least one transaction a month, even a small one.

Another reason for closure is failure to make payments. If you miss the minimum required payment for 180 days, your card will likely be closed and classified as in default. This not only damages your credit score significantly but also may result in your debt being sold to a collection agency.

Frequently exceeding your credit limit is another red flag for issuers. Repeatedly going over your limit may suggest financial instability, prompting the issuer to close your account, particularly if you're using a charge card that requires full monthly payments.

In some cases, issuers may close your account if your credit score drops sharply or if the card product itself is discontinued.

The impact of a closed credit card can be significant. When a credit line is closed, your total available credit shrinks. This can lead to a higher credit utilization ratio—the amount you owe compared to your overall available credit—which in turn can lower your credit score. A closed account may also affect your credit history length and the diversity of your credit profile.

Closed accounts can remain on your credit report for up to a decade. If you missed payments prior to closure, those negative marks can remain for seven years.

Still, a closed card doesn’t mean it’s the end of the road. Many issuers are reluctant to lose long-standing customers. If the account was closed due to inactivity, there’s a chance it can be reinstated—especially if you act quickly, typically within 30 to 60 days.

Using your cards regularly, even if just to pay for a small recurring bill, can help keep them active. To avoid interest, make sure to pay off the balance in full. If your current card no longer suits your needs, you can look into other options, such as cards with lower interest rates or better rewards.

While there’s no assurance your account can be reopened, you're more likely to succeed if the closure was due to inactivity or if you requested the closure yourself. If your account was closed for missed payments or account default, reinstatement is far less likely.

If your credit score has taken a hit from the closure, there are still ways to rebuild. One option is applying for a new credit card. If your score is lower than before, you might need to consider cards designed for individuals with less-than-perfect credit. Keeping balances low—ideally under 30% of your total available credit—also helps improve your utilization ratio, which is a key factor in your credit score.

Credit history length matters, so if an older card is at risk of being closed, try to keep it open. If the annual fee is a concern, ask the issuer about downgrading to a no-fee version to maintain your credit history.

Lastly, be aware that you may not receive a warning before your account is closed. However, if you use a credit monitoring service, you may be notified quickly. If you are alerted to a closure, call your issuer promptly. They might allow you to reopen the account or suggest reapplying. If rewards were lost in the process, it doesn’t hurt to ask about reinstating them—although this is not guaranteed. If your credit limit is reduced upon reinstatement, wait six months and request a limit increase to rebuild your credit profile.

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